Care in every
delivery.

Our selected carriers are DPD, DHL and Parcelforce Worldwide. Delivery is estimated at 3–5 working days from order confirmation, subject to stock confirmation. Working days exclude weekends and bank holidays. Available destinations, charges and service levels are confirmed with your quotation. Check the agreed delivery details before placing an order.

Your quotation confirms the delivery destination, shipping service and cost, expected dispatch and delivery timing, and any split shipments. A manufacturer listing does not confirm stock held by DIMMVAULT.

The carrier used will depend on the destination and service agreed for your order. Your dispatch confirmation will identify the carrier and include tracking details where available. If you have a preferred carrier or a delivery deadline, include it with your enquiry so we can confirm the available options before you order.

A listed part number is a reference specification, not an in-stock claim. The final sales process must confirm supply and tell you about any changes to an agreed delivery date. Alternatives should be proposed with their exact part number and specification and require your agreement.

Ask us to confirm availability for the exact part and quantity you need. If an agreed delivery date changes, contact orders@dimmvault.com to discuss your order. Any proposed alternative should be checked against your system requirements before you agree to it.

Check packaging and part numbers on receipt. Keep anti-static packaging and protect modules during handling. Report damage or missing items to orders@dimmvault.com. Your statutory rights are unaffected.

Contact us with the destination before ordering internationally. The quotation must identify the available service, taxes, customs arrangements and responsibility for import charges.

Unless a different period is agreed, goods must be delivered within 30 days of the contract. Your consumer remedies for late or failed delivery are unaffected. See GOV.UK distance selling guidance.